Mobile Questions

Where can I download the BeckonCall mobile app?

Our BeckonCall App is available for download from the iTunes App and Google Play stores.

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How do I use the BeckonCall mobile app?

When you launch the BeckonCall mobile app, you can view all your messages by selecting the “Message” button in the footer bar. You can securely messages with users in your practice. Click on the schedules tab...

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How do I use the block caller ID feature?

Yes. The BeckonCall mobile app provides caller ID blocking. From the message details screen touch the block caller ID cell. The same cell in the audio modal window can be used to block caller ID.

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Does the BeckonCall app cost anything?

No. The BeckonCall App can be downloaded free of charge, though you must be a BeckonCall customer for the app to authenticate. Sign up for service at BeckonCall.com.

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How do I update the BeckonCall mobile app?

All updates will be automatically pushed via the iTunes App and Google Play stores.

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How do I return a message in the mobile app?

When you select a new message, you will be taken to the “Chat” screen where you can securley chat with the sender until you or they end the chat.

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Why are some message icons blue or purple and others not?

All colored chat icons in the “Message” screen are current messages that remain open for active chatting. Any messages that are opaque are closed to active chats.

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How do I view the message details of an incoming message?

On iOS, when in the “Messages” screen, select the information button on the right of the table view cell, which will take you to the “Message Details” screen. On Android, when in the "Messages" screen, select...

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