Scheduling Questions

What is cloud based scheduling?

Beckon Call uses a cloud-based scheduling system through a web-based scheduling interface.

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How do I check schedules in the mobile app?

Within the app, select “Schedules” and you will see your current on-call schedule beginning with today. Users may select future dates to view their entire on-call schedule.

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How do I create an on-call schedule?

Select the “Scheduler” link and you’ll be taken to your default location’s calendar. Find doctor’s names under “Draggable Events.” Click, drag and drop doctor’s name to the date they are to be on call. If your ...

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How do I delete an existing schedule?

To delete a doctor’s on-call schedule, select and hit delete on your keyboard or drag event to the “Drag here to delete” section.

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How do I edit an existing schedule?

Select the event you wish to edit. In the pop-up, make edits accordingly and select “Save.”

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How do I schedule a doctor to a different office location?

Make sure you are currently viewing the intended calendar by selecting the location in the drop down menu to the right of the “Scheduler” link. On the left navigation bar, you can choose any set of physicians ...

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Where can on-call schedules be viewed?

Schedules can be easily viewed on the web portal and via the BeckonCall mobile app.

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Is it easy to add/change/delete on-call schedules?

Yes. The Primary Administrator has the privileges to use Beckon Call’s drag and drop functionality, making it easy for dates and times to be adjusted.

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How do I change the month in my calendar?

In the Scheduler, you will see two arrow buttons to the right of the “Scheduler Help” link. The left pointing arrow moves the month back, while the right pointing arrow moves the month forward.

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How do I change the view of my calendar?

In the scheduler, you will see the “month” “week” or “day” tabs under the “Log Out” link in the primary menu. Choose which view you prefer.

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