Intelligent Messaging

What is message confirmation?

A message (mobile push or SMS) will be confirmed as received when the recipient views the message, which instructs the BeckonCall message delivery system to halt additional delivery attempts.

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What happens if a doctor on call does not read a message?

Beckon Call has a message escalation protocol. The Beckon Call server will resend a new notification every 2 minutes, up to five times. If the message remains unread, then at 10 minutes the server will call t...

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